Bookings Manager (aka Visitor Bookings Manager) - Amending and Deleting Bookings

Bookings Manager (aka Visitor Bookings Manager) - Amending and Deleting Bookings

Introduction

In Havenstar, Booking Manager (aka Visitor Bookings Manager) is the module used to manage short stay and visitor bookings within a marina.

It allows staff to:

  • Record arrivals and departures for visiting boats

  • Allocate berths for specific dates and times

  • Track availability and occupancy in real time

  • Apply the correct tariffs based on stay duration, boat size, and season. 

  • Generate charges directly from bookings, reducing manual billing. 

Key characteristics:

  • It is designed for transient traffic rather than long term berth holders

  • It links bookings to boats, customers, and berths

  • It feeds financial data into Havenstar’s charging and invoicing processes

  • It provides operational visibility, so staff can see who is on site and for how long

In essence, Booking Manager is the operational control centre for visitor berthing.


Amending a Booking

1.       To amend a booking simply find the booking using any of the options and click on the Edit   button.

2.       Amend arrival or departure dates and assigned berth as required. The Charge rate can only be amended if not invoiced. You will need to Save    after amending the charge rate.

3.       Click OK and when prompted to confirm select Yes.

Deleting a Booking

 1.       Select Bookings Manager and use the search icon  to locate the booking for the correct boat. Use the date range fields to filter or enter use the Boat name search facility by clicking the       icon at the end of the boat field and typing in the name of the boat.

2.       Double-click on the required booking displayed in the list.      

3.       Click on the Cancel button  and at the confirm action dialog box, click Yes to delete this booking.



                                                                                                                  


    • Related Articles

    • Bookings Manager (aka Visitor Bookings Manager) - Searching for a Booking

      Introduction In Havenstar, you have the ability to search for bookings to allow you to view, modify or delete them. 1. To Search for a booking either use the Diary and select date in Day or Week view. 2. Or use the Bookings Manager Reports 3. Or from ...

    • Bookings Manager - Creating a Booking

      Intoduction Bookings allow you to track those boats coming into the marina and when and allow you to pre-book the use of the berth for that boat, thus ensuring its availability. This also helps with utilisation reports. Creating a booking 1. You can ...

    • Bookings Manager - Creating a booking

      Introduction In the video below, we'll show you how to create a booking in Havenstar.

    • Introduction to Havenstar

      Introduction Havenstar is like a hotel reservation system, except it deals with boats and berths rather than people and beds. It can simplify running a marina by tracking the arrival of visiting boats, payments made or due, and charging correct rates ...

    • Boatyard Manager - Creating a New Works Order

      Boatyard Manager - Creating a New Works Order Quick Intro Everything in the Boatyard Manager is driven by Works Orders - these are the specifications for services requested by the customer. A Works Order goes through a lifecycle: Creation - the Works ...