Generating Customer Statements
Introduction
This is a general overview of how to create a customer statement.

- Select Accounts > Print Statement.
- Select a Single Customer or a Range of Customers.
When selecting a range, you need to select the start and finish boat. Click on
the Boat icon in the Boat Range section and search for the boat to start and
repeat for the finish boat. When a range is selected, a line for each is
displayed in the Customers section. This may vary depending on other criteria
selected for example, it may not appear if you choose not to see zero balance
items.
- Search for the individual customer by Boat Name,
Customer Account Code or by Customer Name.
- Check Show Zero balances includes customers
that have an account balance of zero.
- Check Show Credit Balances include customers
that have a credit balance.
- Check Update Paid Items. Allocated items update
and mark as Historic.
Note: only do this if you wish to
remove all paid items from view on all customers’ accounts. - Check Limit statements by Balance. Enter an
account balance value, statements will only be produced for customers’ accounts
equal to or greater than this value.
- The default Statement message is applied (see
Set Up Program Options).
- Overtype to change the message, applicable to
this statement run only.
- Click on the Preview button to view the invoices on the screen.
- Click on the Print button.
Related Articles
Creating a Credit Note
Introduction A credit note is a formal financial correction. It reduces or cancels part, or all, of a charge already raised against a customer. It is typically used when: An invoice was raised in error A charge was duplicated A service was not ...
Allocations
Introduction If you have input a payment in Havenstar manually as on previous page then you must allocate the money to the payment transaction in order to complete the process. This not required if all monies received are input via EPOS, as they are ...
Creating a New Customer and a New Boat
Creating a New Customer and Boat Quick Intro This video article explains how to capture basic information about a customer and boat in order to create a new account in Havenstar. Video <br>
Havenstar Reference Guide - EPOS Module
The attachment takes you to the full version of the manual so you can print a copy as required. To view the manual, select the tab Attachment and you will then see the link to the file.
Havenstar LTS Version 3.34 - Changes and Release Notes
Quick Intro Our latest LTS version 3.34 was released December 2025. Our previous LTS version was 3.27. This article highlights the major and minor changes. Our LTS (Long Term Support) schedule is designed to reduce the frequency and inconvenience of ...