As of version 3.8.0 onwards, users can be created and managed more easily in the Havenstar app directly, using the Set Up Users screen.
If the new user is using a new PC, the SQL native client would still need to be installed on the PC.
Please
note: if you are on
version 3.8 or above - we have also removed the need for a Havenstar local
folder as all the user settings are now kept in the database itself.

To create a new user, simply follow the steps below:
1) Open Setup Users in Havenstar by either searching for this or by going to Configuration > Setup Users:
This will open the following screen:
2) Click Add
3) Next, select the Auth Type (if you are unsure on which type is in use:
If your users enter a username and password to open Havenstar via the launcher, then you are using SQL authentication. Otherwise, you are using Windows auth.)
4) If using Window auth, you can search for the login name from the Search... button in the Auth options section on the right-hand side (This will also then auto populate User name). if using SQL auth, you will need to enter a Login name & password. Then add the User name (defaults to their login name if not set) and select the appropriate Menu profile.
5) If the user requires EPOS access, then add the password in the EPOS section or check the No password check box.
6) You will then need to set the access that the new user will have. You can
do this from the Access section by ticking the appropriate check boxes.
CanAccess = Control whether the user can see this site in the launcher.
WorksHere = Indicates if a user physically works at this site.
Manager = if the new user is a manager, select this option.
Note: If only access to the live database is required then just add the new user to that database. However, if only the test database is required, you’ll need to add them to both live and test.
7) Finally, press Create to create the new user. (If you don't have the appropriate permission level, you will be prompted to enter the credentials of someone who does).